Our Information Security & Privacy Policies
Entry
Walnut Lab Technology and Digital Solutions Inc. (“Walnut Lab”, “we”, “our” or “the company”) places great importance on the privacy of your personal data. This Privacy Policy explains how your personal data is collected, used, shared, and protected while using our website www.plannet.com.tr and related services.
We recommend that you read this policy carefully. By using our website, you are deemed to have accepted the practices set forth in this policy.
The Data We Collected
We may collect the following types of information directly or indirectly from you:
2.1. Information You Provide Directly
Identity Information: First name, last name, username, or similar identifiers.
Contact Information: Email address, phone number, company name, address details.
Account Information: Username, password, account preferences.
Transaction Information: Details related to your purchases or requests.
Marketing Preferences: Your preferences for receiving marketing communications from us.
2.2. Information Collected Automatically
Technical Information: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and platform.
Usage Information: Pages you visit on our website, time spent on our site, click data, search queries.
Device Information: Information about the device you use to access our site.
2.3. Cookies and Similar Technologies
We use cookies and similar tracking technologies on our website. For more information about these technologies, you can refer to our Cookie Policy.
Our Purpose of Using Your Data
We use your personal data for the following purposes:
To provide and manage our services
To create and manage your account
To complete your transactions and maintain records
To contact you and respond to your inquiries
To improve our products and services
To ensure the security of our website and systems
To prevent and detect fraud or other illegal activities
To fulfil our legal obligations
To send marketing communications with your consent
Sharing Your Data
We may share your personal data with the following parties:
4.1. Service Providers
We work with third-party service providers that offer services such as IT, system management and platform services, marketing, data analysis, and payment processing. These service providers can only access your data in accordance with our instructions and in compliance with this privacy policy.
4.2. Business Partners
We may work with our business partners to provide you with products or services. In this case, our business partners may only have access to the information necessary to provide their services.
4.3. Legal Requirements
We may also share your personal data in the following situations:
To comply with a legal obligation
To protect the rights or ownership of Walnut Lab
To prevent or investigate potential crimes
To ensure the safety of Plannet users or the public
The Security of Your Data
We take appropriate technical and organizational measures to ensure the security of your personal data. However, please remember that data transmission over the internet or electronic storage is not 100% secure.
Our company implements the following security measures:
Encryption technologies
Physical access controls
Regular security assessments
Staff training and awareness programmes
Your Data Storage
We store your personal data as long as necessary for the purpose for which it was collected, or as required by our legal obligations. The retention periods may vary depending on the type of data and the purpose of collection.
Your rights
You have the following rights under the Personal Data Protection Law No. 6698:
Learn whether your personal data is being processed
Request information if your personal data has been processed
Learn the purpose of processing your personal data and whether they are used in accordance with that purpose
Know the third parties to whom your personal data has been transferred domestically or abroad
Request correction if your personal data has been processed incompletely or incorrectly
Request deletion or destruction of your personal data
Object to the occurrence of a result against you by means of solely automated systems analysis of your processed data
Request compensation for damages if you suffer harm due to the unlawful processing of your personal data
You can contact us using the contact information below to exercise your rights.
Children's Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18 years old, please do not send us your personal data.
Third Party Links
Our website may contain links to third-party websites, applications, and services. When you access these third-party services, their privacy policies will apply. We are not responsible for the privacy practices of these third-party services.
These Changes in the Policy
We may update this Privacy Policy from time to time. In the event of any changes, we will publish the updated policy on our website and inform you of significant changes.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the use of your personal data, please contact us using the contact information below:
Walnut Lab. Teknoloji ve Dijital Çözümler A.Ş.
Address: GAZİ Teknopark, Bahçelievler, Gazi University Gölbaşı Campus No:24, 06830 Gölbaşı/Ankara
Email: info@walnutlab.io
Complaints
If you have a complaint about our data protection practices, we kindly ask you to contact us first. Additionally, you have the right to file a complaint with the Personal Data Protection Authority.
This privacy policy reflects Walnut Lab's data protection practices. This policy has been prepared in accordance with the Law No. 6698 on the Protection of Personal Data of the Republic of Turkey and other relevant legislative provisions.